Welcome to Memphis Hospitality Training Seminar

Join us in person for an engaging day focused on hospitality in Memphis. Whether you're new to the industry or a seasoned professional, this seminar is a great opportunity to gain valuable insights, strengthen your skills, and connect with others who share a passion for hospitality.

Expect fresh ideas, practical takeaways, and opportunities to learn from industry leaders while building connections with fellow hospitality and tourism professionals.

In these sessions, you will learn:

• Insights into Memphis tourism, city pride, and how frontline professionals shape the visitor experience
• Real-world hospitality and customer service skills
• Practical guidance for handling upset guests, difficult conversations, and negative perceptions about Memphis
• Opportunities to learn from local industry leaders and connect with others working in hospitality and tourism

Parking: Parking is available in the garage at 266 N. Front St. Online kiosks and advance reservations are available for $11.41 (taxes and fees included).